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Can't Raid, Arena and Chat

Discussion in 'Feature Requests & Bug Reports' started by JPC, Jan 11, 2018.

  1. JPC

    JPC New Member

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    Jan 11, 2018
    Problems when not connected to WiFi.
    Raids - just says "success" and does nothing
    Arena - disconnected right away
    Chat - always at channel 0.

    is there a fix for this? i have good signal and most of the time on LTE when using my DATA.

    iPhone 8 Plus
     
  2. XiongZi

    XiongZi Moderator Staff Member

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    Try uninstalling/reinstalling the app. If it doesn't work then email Vespa (cs_en@vespainteractive.com)

    If they don't have a fix for you, it may just be your phone.
     
  3. Gohan0406

    Gohan0406 New Member

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    Feb 16, 2018
    Have you been able to find a fix to this? I am havin the same issues. I started 5 days ago. I am unable to connect to arena. It says failed. I also am unable to connect to anyone’s raid or create my own. Please help
     
  4. Delphiki

    Delphiki Active Member

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    Oct 18, 2017
    I noticed this issue happens to me if I leave an instance of the game open on 1 computer and then try opening the same account on another computer. The first computer will disconnect but it's like it freezes your connection to chat/raids/other multiplayer things.

    I was only able to fix the issue after logging back in on the first compute rand completely closing the first instance before relogging on the second.

    I have no idea if this could have happened, maybe your phone froze at some point or you got disconnected and you have a ghost session open? It could all be my imagination but I always close the emulator before I leave anytime now out of fear this will happen again and I haven't encountered the issue since.
     

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