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Getting stuck in the hero screen

Discussion in 'Feature Requests & Bug Reports' started by Curxis, Mar 11, 2018.

  1. Curxis

    Curxis New Member

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    My game freezes a lot while I'm in raid lobby and going through my inventory/heroes.
    I have to relog for it to work again.
     
  2. Aetheriel

    Aetheriel Member

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    Mine does that occasionally, if I window out of the game during a loading screen/high-intensity (graphically) battles, etc. - Have you tried troubleshooting what causes it? Are you ever minimizing the game to send a text/answer a call, something like that?
     
  3. Curxis

    Curxis New Member

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    It's only froze during raid lobby for me. Like the prep area for your team whenever I decide to go to a different screen.
    I don't minimize the game and it still freezes occasionally. I use both an emulator and my phone but it still happens to both.
     
  4. Aetheriel

    Aetheriel Member

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    Hmm...I cannot be too sure that it is an issue with KR, or your devices. I have not experienced anything like that outside of the instances I described. If your account is connected to Facebook/Google, I would recommend uninstalling the App/Emulator and reinstalling them. It is always potential that a critical file or two could have had a hiccup during download/installation that could cause such things.

    I have only heard of a few people, and only since the most recent patch, that have had crashed, though they were all in the same boat as me. Minimizing or something else.
     

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